Terms & Conditions

Sales 

We must receive full payment of goods before orders can be accepted. Once payment has been received we will confirm that your order has been accepted by sending an email to the address you provide with your order.

All items are subject to availability. We always try to display when goods are out of stock, however we will inform you as soon as possible if the goods you have ordered are not available.

Prices may be subject to change without notice.

VAT Registration No. GB 212 9577 04.

Delivery

All prices listed on this website include postage to UK mainland.

Goods are sent via Parcelforce Express 48. Stock items are usually processed within 2 working days.

International customers please contact us for shipping costs.

Returns

If you are unhappy with our products in any way, they can be returned provided they are in unused condition. You must contact us before returning any items. Claims must be made within 14 days of delivery and returned within 21 days.

Return postage is non-refundable.

Returns of damaged goods will only be accepted if goods were damaged before delivery. We make every effort to ensure your purchase is delivered safely and securely.

Products that are made to order or modified at the request of the buyer cannot unfortunately be refunded.

Unless otherwise stated our products have a 1 year guarantee.

Nature of goods

Unless specified, all goods are to be considered as ‘used’. This means that signs of wear are likely to be present.

We undertake to mention in item descriptions only those things that may be considered to be of major structural or aesthetic concern. We will supply detailed condition description on a by item basis on request.

All dimensions stated within product descriptions are approximate.

Liability

The use of information or materials on this website is at your own risk. It shall be the buyer's responsibility to ensure that any products, services or information available through this website meet specific requirements.

All lighting and lighting components must be installed and certified by a qualified electrician. We can not accept liability for any loss, damage or injury caused by improper use or installation.

Copyright

All aspects of this website: images, design, layout, software and all other aspects are copyright Christopher R. Smith and our affiliates or content providers. Any downloading of content is for personal, non-commercial reference only.